FAQ

What area do you cover?

We live in Farnborough, on the Hampshire/Surrey border. From Farnborough we can easily reach Basingstoke, Guildford, Reading, Winchester and the areas around them. We will gladly work outside of this area but travel costs may apply.

How does the payment work?

We ask for three instalments; one when you sign the contract (the booking fee); a second payment about a month before the wedding (the deposit), and a third payment when we have uploaded your images to our website for you to look at (the balance).

Do you charge for expenses such as travel?

Generally no, we do not charge any expenses. If the wedding is far away from where we live we may ask the client for a contribution towards our travel costs. We agree this up front and include it in the contract.

Why is wedding photography so expensive?

Although you may only see us when we are taking photographs at your wedding (plus at any pre-wedding meetings) we will spend a lot of additional time making sure your wedding images are the best they can be. We will have carefully prepared for your wedding, including visiting the venue and talking with you and the staff. After your wedding, we will spend several days individually editing the images and preparing any albums that you ordered. So, typically it can take up to a week to produce those great images! Part of the fee will also cover other costs incurred by professional photographers, such as an annual investment in training, marketing, professional equipment, insurance etc.

What will you wear on the day?

We always wear a suit or other appropriate smart clothing when we photograph a wedding.

How many pictures do I get?

It depends on the coverage, the size of the wedding, the weather, the photographic opportunities etc. Generally we contract with the client to deliver a minimum number of images and expect to deliver many more. For our all day packages it would be typical to deliver around 400 images to the client.

Can I have all of the pictures that you took at our wedding?

Sorry, no. We select images from all of the shots that we take and edit them. It is these edited images that we deliver to the client. The original images are unfinished without this editing process. When we select the images to be edited (and delivered) we are careful to make sure that we pick the best image from each ‘scene’ that we shot. For example, we will take quite a few versions of a group shot but would typically only deliver one.

What size are the pictures?

We use modern cameras that deliver high resolution images. This means that the images themselves are quite big. Usually we crop our images to one of three sizes – 18 x 12, 15 x 12 or 12 x 12 inches. The resolution of these images is 300 pixels per inch (ppi) so these files could actually be printed at twice this size without noticing much difference in quality.

How long do the images stay on your website?

Our web hosting service allow us ‘unlimited’ storage space. We have no plans to ever delete any client images from their private gallery on our website. If we ever need to do this we would give fair warning to the client.

Who owns the pictures?

Mon and Clark photography own the copyright to the images. Our contract gives the client certain rights, including the right to make copies, transmit, display and print from the digital images, so long as this is for personal, non-commercial use only. There is an interesting article about copyright for photographs on the government’s Intellectual Property Office website at http://www.ipo.gov.uk/c-notice-201401.pdf

Will our pictures end up all over the internet?

We do use images from weddings in our marketing but only after asking permission from the client. If you agree, we will post a selection of images on our website and Facebook page. We sometimes post images on some of the other wedding websites where we are listed. We also sometimes enter images in competition.

What if it rains on the day?

We will always have a plan for bad weather and we will have previously identified where in the venue we can take indoor group shots. We will have discussed this with the client and the venue staff. We have portable studio lights that we bring with us in case we need these for taking large group shots indoors.

What if you are ill or cannot attend?

There are two of us so the chances of both being ill and unable to attend are small. If this does happen we will offer a full refund. Depending on availability, we may be able to offer a replacement photographer.

Are two photographers better than one?

There are some situations where it is extremely useful to be able to be in two places at once! For example, during the ceremony or wedding breakfast, one photographer can be concentrating on the bride and groom while the other takes images of the guest reactions. Also, when working on group shots or bride and groom portraits, especially when extra equipment is used, it is often incredibly useful for two photographers to work as a team, with one assisting the other.

Will you take pictures of everyone?

We usually take a ‘whole group shot’. We try to take individual shots of everyone. Some people are quite camera shy and we can’t guarantee that we will get everybody!

Can guests take pictures while you are taking photos?

Of course! We might occasionally (and politely) ask guests to ‘move over please’ if they are in our shot. Everyone gets excited at a wedding and guests will want to take photos too. We try very hard to allow everyone to get the shot they want!

Will the images be black & white or colour?

They will be mainly colour images. If there are images that we think look good when converted to black and white, we will deliver these as well. Sometimes clients receive three or four versions of images that we particularly love!

When will the pictures be ready?

At quiet times of the year it can take 2-4 weeks to deliver your images. At busy times of the year (July –September) it can take up to 6 weeks to deliver your images.

Can we order albums after the wedding instead of ordering up-front?

Of course!

Who chooses the pictures to include in the album?

The client, unless they prefer us to do this.

Are you insured?

We have standard insurance for professional photographers. This includes both professional indemnity and public liability insurance.

Do you have backup kit?

Yes. We use four cameras at weddings and we also have additional flashguns, batteries, etc.  A professional photographer will always have at least two of everything!

Are you members of a professional body?

Yes, we are members of Fearless Photographers, the Guild of Photographers, and the Royal Photographic Society.

A good friend has an expensive camera, couldn’t they just take our wedding pictures?

Of course they can, but don’t underestimate how challenging photographing a wedding can be! A good wedding photographer has to be skilled in architectural photography, macro photography, portraiture and documentary photography. They should be experienced enough at photographing weddings to be in the right place, at the right time, with the right equipment, and to be able to take great pictures even in sometimes very poor lighting conditions. Wedding photographers also need to be good project managers and have excellent people skills.

Also, don’t forget that if you rely on a friend to take the pictures, they will find it very difficult to be a guest at your wedding; they will be far too busy!